Gaya APA
Nasution, M, N.
(2001).
Manajemen Mutu Terpadu ( Total Quality Management )
.
Jakarta:
Ghalia Indonesia.
Gaya MLA
Nasution, M., N..
"Manajemen Mutu Terpadu ( Total Quality Management )".
Jakarta:
Ghalia Indonesia,
2001.
Buku.